Active Sessions

Intent State Last Date Session ChatID Action InstanceID Is Closed
introduction Assistant 05/18/2026 11:20:06 a79dc977-b726-4807-a103-0a4981b8c10c 27604180230@c.us DashNeuraTalk 23 No
Last Message: Welcome to Suzuki Fourways! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
greeting Assistant 05/18/2026 11:19:51 e2a85a1a-61cb-4d0b-b5a0-b0196f8173cd 27638490331@c.us DashNeuraTalk 23 Yes
Last Message: To assist you with your service booking, could you please provide your name and surname?
service_booking Assistant 05/18/2026 11:18:52 5319511b-15ab-4316-a4e1-6cd401887fdb 27672370095@c.us DashNeuraTalk 12 Yes
Last Message: You are most welcome. Is there anything else I can assist you with today?
greeting Assistant 05/18/2026 11:15:02 58614f52-dbd7-495b-b0fd-3ba357855233 27838663838@c.us DashNeuraTalk 21 No
Last Message: Welcome to Ford Sandton! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
parts_request Assistant 05/18/2026 11:14:06 42731177-e668-47dd-ab29-564ab2079a17 27720777884@c.us DashNeuraTalk 3067 Yes
Last Message: Understood, Simon. I have noted that the vehicle is currently in Amanzimtoti. Should you need anything further, please don't hesitate to reach out. Have a great day!
car_sales_enquiry Assistant 05/18/2026 11:14:03 3d2b5f09-3571-46a2-b027-d802b9558603 27662539866@c.us DashNeuraTalk 7 No
Last Message: I have noted your preference for WhatsApp, and our sales team will reach out to you via that channel shortly. Is there anything else I can assist you with today?
fallback Assistant 05/18/2026 11:12:53 82bcf5a5-4a6f-4e0e-8b59-d41e4a0801a6 27646869754@c.us DashNeuraTalk 2056 No
Last Message: You are most welcome. Have a wonderful day!
greeting Assistant 05/18/2026 11:12:29 5ea0ac31-21a7-4778-832e-ad70d8d764c2 27608268545@c.us DashNeuraTalk 46 No
Last Message: Good day Miss Thulisile Precious Ngwenya. Welcome to VW Pretoria! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
service_booking Assistant 05/18/2026 11:11:43 f320d237-738e-4dda-aa22-e2a40edcdecf 27646549888@c.us DashNeuraTalk 3056 No
Last Message: <WAIT_FOR_CLIENT />
service_booking Assistant 05/18/2026 11:08:32 2ab8c3c5-e1e9-4806-a2da-956efa92cb77 27662216249@c.us DashNeuraTalk 20 Yes
Last Message: I have logged your request. Our team will assist you as soon as possible.
service_booking Assistant 05/18/2026 11:05:53 aaabd03a-4496-45a1-af78-a751f6c9f671 27795840841@c.us DashNeuraTalk 46 No
Last Message: <WAIT_FOR_CLIENT />
greeting Assistant 05/18/2026 11:04:53 9dbd531e-3c0a-435a-b423-f6293f46c4de 27793339659@c.us DashNeuraTalk 6 No
Last Message: Good day Mulweli Tendani. Welcome to VW Braamfontein! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
introduction Assistant 05/18/2026 11:03:44 2f59d847-22dc-4d0f-87df-9228a66ef8ae 27650862108@c.us DashNeuraTalk 7 No
Last Message: You're very welcome, Mr. Ndlovu. Please let me know if you need any further assistance.
car_sales_enquiry Assistant 05/18/2026 11:02:29 7592388b-3211-46d9-837c-6ee60073696e 27611312255@c.us DashNeuraTalk 2056 No
Last Message: I have logged your request for a callback, and a member of our sales team will be in touch with you shortly.
greeting Assistant 05/18/2026 11:00:34 2a8c4408-2d5d-47af-b54b-d58800852ea2 27797767357@c.us DashNeuraTalk 25 No
Last Message: You are very welcome, Khanyisa. Please let me know whenever you are ready for further assistance.
website_sales_enquiry Assistant 05/18/2026 10:59:49 a6ecd88b-90bd-47bc-8785-8506d472af63 27839805974@c.us DashNeuraTalk 7 Yes
Last Message: Excellent choice! I have forwarded your details regarding the 2026 Volkswagen Polo to my Sales Manager, who will review the feasibility of your budget and assist you further.
service_booking Assistant 05/18/2026 10:58:19 1cf4881d-5813-4565-baf4-0a1e36a68c96 27846618183@c.us DashNeuraTalk 23 Yes
Last Message: I apologize for the delay. I have escalated your request to our Service Manager as a priority, and they will be in contact with you shortly.
car_sales_enquiry Assistant 05/18/2026 10:52:38 671bcf82-6371-4503-9c87-f14302c9b7bb 27832582623@c.us DashNeuraTalk 3061 No
Last Message: <WAIT_FOR_CLIENT />
parts_request Assistant 05/18/2026 10:48:32 ab102821-372b-46a6-991d-293d20cdc350 26879600599@c.us DashNeuraTalk 30 No
Last Message: It is my pleasure. Have a great day!
car_service Assistant 05/18/2026 10:38:12 5a50a0a0-f504-4a70-8e95-4455764b5e51 27721073872@c.us DashNeuraTalk 44 No
Last Message: <WAIT_FOR_CLIENT />
collab_inquiry Assistant 05/18/2026 10:24:17 3844aa8c-2d41-43a0-9918-099abf45611d 27646992544@c.us DashNeuraTalk 7 No
Last Message: It was my pleasure to assist you, Kagiso. Should you need anything further, feel free to reach out. Have a wonderful day.
service_booking Assistant 05/18/2026 10:22:07 eed6f11a-8f1f-4132-8f3a-ce680008ef73 27646030798@c.us DashNeuraTalk 30 No
Last Message: You are most welcome, Mr Van Wyngaardt. We look forward to assisting you when you are ready. Have a pleasant day.
parts_request Assistant 05/18/2026 10:19:24 a61e2ed6-e2cf-4b53-ac9a-068a8cd74211 27827830375@c.us DashNeuraTalk 12 No
Last Message: Thank you for choosing Hatfield Motor Group Melrose. Have a wonderful day!
parts_request Assistant 05/18/2026 10:15:27 e0e9dc39-ab1f-4d8b-aa78-a9c97829b649 27729879514@c.us DashNeuraTalk 46 No
Last Message: <WAIT_FOR_CLIENT />
parts_request Assistant 05/18/2026 10:12:14 6f775e0e-ff43-4b9d-8e96-7180cbcdb1b7 27662990187@c.us DashNeuraTalk 17 No
Last Message: I have updated your details in our system. Please complete the form sent previously so our team can assist you with your rim inquiry.
greeting Assistant 05/18/2026 10:08:48 a9f9cce9-ead5-4330-a894-ef99a4d0e2e2 27729404351@c.us DashNeuraTalk 15 No
Last Message: It was a pleasure assisting you today. Have a wonderful day further.
car_sales_enquiry Assistant 05/18/2026 09:44:51 1b048ab4-66aa-4b2f-8f02-1ee953cf5757 27794996991@c.us DashNeuraTalk 12 No
Last Message: Good day Nombongo Zwelibanzi. Are you looking for a New, Used, or Demo vehicle?
introduction Assistant 05/18/2026 09:38:16 045f102f-2b29-4092-82e3-72c71872f316 27814013607@c.us DashNeuraTalk 2054 No
Last Message: I'd be glad to help. May I have your name first before we continue?
greeting Assistant 05/18/2026 09:33:07 ab3479a1-7ba0-4e14-8649-94e4395ef9ba 27827863931@c.us DashNeuraTalk 22 No
Last Message: Good day H Kadodia. Welcome to Mazda Pinetown! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
car_sales_enquiry Assistant 05/18/2026 09:31:55 a91814fb-e279-4b1f-8df4-7e3cde044081 27628803260@c.us DashNeuraTalk 21 No
Last Message: Thank you for your response. To proceed with your sales enquiry, I simply need your name and surname. Could you please provide those?