Active Sessions

Intent State Last Date Session ChatID Action InstanceID Is Closed
parts_request Assistant 03/19/2026 12:35:46 7261dc9c-5e54-4bd3-9871-bf3d9d54319e 27746697743@c.us DashNeuraTalk 9 Yes
Last Message: Thank you for choosing Audi Centre Hatfield! I have forwarded your details to my Service Manager who will assist with a quotation.
parts_inquiry Assistant 03/19/2026 12:35:33 dc52f7b4-b7da-429c-84b5-562025537f75 27799688335@c.us DashNeuraTalk 9 No
Last Message: Thank you for choosing Audi Centre Hatfield! I have forwarded your details to my Service Manager who will assist with a quotation.
introduction Assistant 03/19/2026 12:29:09 933d033b-1757-41e4-81a0-e1a2659da8b5 27784799304@c.us DashNeuraTalk 7 No
Last Message: I'm Hank from Hatfield VW Rivonia, your world-class sales assistant for today! Welcome to Hatfield VW Rivonia. How may we assist you today? • Purchase a vehicle • Book a service appointment
service_booking_inquiry Assistant 03/19/2026 12:27:27 810914dc-374a-4b75-b44b-929ff2678c70 27790899210@c.us DashNeuraTalk 24 No
Last Message: Thank you for choosing Mazda Woodmead! I have forwarded your details to my Service Manager who will assist with a {customer request}.
service_booking_inquiry Assistant 03/19/2026 12:25:05 6ef6a9df-2e9b-4995-a3d5-f48b560e2dbe 27632641630@c.us DashNeuraTalk 11 No
Last Message: Welcome to Hatfield VW Bryanston. How may we assist you today? • Purchase a vehicle • Book a service appointment
car_sales_inquiry Assistant 03/19/2026 12:24:16 f34f81bd-432e-42dc-b0ab-9faec3df20eb 27780165209@c.us DashNeuraTalk 24 No
Last Message: You can request a quote by clicking 'Request Quote', or see more options by selecting 'Show Next'
service_booking_inquiry Assistant 03/19/2026 12:22:37 f3237d3e-6a95-4e0a-acb2-7fb617b1f382 27810463746@c.us DashNeuraTalk 44 Yes
Last Message: Thank you for choosing GWM Haval Sandton! I have forwarded your details to my Service Manager who will assist with a {customer request}.
car_sales_inquiry User 03/19/2026 12:15:49 b633a081-fefc-4b7d-9322-4c35f5aa5475 27604925222@c.us DashNeuraTalk 31 No
Last Message: I was looking for John
service_booking_inquiry Assistant 03/19/2026 12:01:21 be902a28-aad2-4b2c-a2af-2a4a5b27eb3c 27793645806@c.us DashNeuraTalk 46 No
Last Message: Thank you for choosing Hatfield VW Pretoria! I have forwarded your details to my Service Manager who will assist with a {customer request}.
service_booking_inquiry Assistant 03/19/2026 12:00:54 ba1fd5b3-115d-44a3-9064-21367cd495c1 27761727409@c.us DashNeuraTalk 3055 No
Last Message: Thank you for choosing Audi Centre Somerset West! I have forwarded your details to my Service Manager who will assist with a quotation.
introduction User 03/19/2026 12:00:33 faebb62e-1dde-4678-8ad9-3a64f60213e9 27794943490@c.us DashNeuraTalk 23 No
Last Message: Hi there, I’m almost due for my annual service but last did my service at another branch. Could I move to Suzuki Fourways as it’s much closer to me?
collab_inquiry Assistant 03/19/2026 11:58:41 eb9a9508-0c2d-4806-87d0-8e7ebdcb41c6 8801326813904@c.us DashNeuraTalk 14 No
Last Message: <END>
introduction User 03/19/2026 11:56:24 4f057d91-c3ee-405c-8c80-ef9b7a66f372 27718500310@c.us DashNeuraTalk 19 No
Last Message: Hello Please ask Jean- Michael Ferreira to contact me
greeting Assistant 03/19/2026 11:48:48 241e50d8-833a-4fd4-9ea4-e86254b616f3 27791106392@c.us DashNeuraTalk 2056 No
Last Message: Welcome to Chery Silver Lakes. How may we assist you today? • Purchase a vehicle • Book a service appointment
greeting Assistant 03/19/2026 11:48:37 6d161db1-880e-4d67-b5c5-030837638709 27752619502@c.us DashNeuraTalk 12 No
Last Message: Welcome to Hatfield Motor Group Melrose. How may we assist you today? • Purchase a vehicle • Book a service appointment
service_booking_inquiry Assistant 03/19/2026 11:46:58 d897691c-5c22-461d-9788-0be249a55ad2 27737831192@c.us DashNeuraTalk 7 No
Last Message: <END>
service_booking_inquiry Assistant 03/19/2026 11:46:58 5eacc645-c0b9-4f51-84d5-fd57dc3251e9 27784661924@c.us DashNeuraTalk 7 No
Last Message: Thank you for choosing Hatfield VW Rivonia! I have forwarded your details to my Service Manager who will assist with a service booking.
service_booking_inquiry Assistant 03/19/2026 11:45:28 dfc8ed9c-e6cb-4dd4-8d40-b28a2de9b87f 27786785137@c.us DashNeuraTalk 21 No
Last Message: ## Step 1: Set Intent Intent confirmed as `service_booking_inquiry`. ## Step 2: Respond to Inquiry For issues with your Ford Wildtrak's bakkie cover, I recommend scheduling a service appointment. ## Step 3: Offer Assistance Please let me assist you with booking a service. ## Step 4: Send Booking Form I'll send you a service booking form.
car_sales_inquiry Assistant 03/19/2026 11:43:40 572a348e-da4c-42bc-b980-c73c3dae567e 27608201682@c.us DashNeuraTalk 44 No
Last Message: I'd be glad to help. May I have your name first before we continue?
service_booking_inquiry Assistant 03/19/2026 11:36:51 5e7cb47c-d281-4924-9057-572265a03c40 27793174138@c.us DashNeuraTalk 21 No
Last Message: Thank you for choosing Ford Sandton! I have forwarded your details to my Service Manager who will assist with a {customer request}.
introduction Assistant 03/19/2026 11:36:23 5fa3a3f8-c5a2-46cf-b92c-282ca28bcce0 27796373077@c.us DashNeuraTalk 43 No
Last Message: Welcome to GWM Haval Menlyn. How may we assist you today? • Purchase a vehicle • Book a service appointment
car_sales_inquiry User 03/19/2026 11:30:33 ed26bdc1-59d5-49bc-887f-b910a770a826 27834892162@c.us DashNeuraTalk 3060 No
Last Message: Purchase a vehicle
service_booking_inquiry Assistant 03/19/2026 11:29:23 767f5e72-da17-4340-9497-a9f639fef65e 27849892938@c.us DashNeuraTalk 17 No
Last Message: <END>
car_sales_inquiry Assistant 03/19/2026 11:28:18 7102f172-a0c0-4a1e-85c7-5014989dd5ba 27790943051@c.us DashNeuraTalk 3071 No
Last Message: <END>
introduction User 03/19/2026 11:25:55 2ff9602b-c3ce-46bf-b34a-5eedde14cd7f 27795451221@c.us DashNeuraTalk 10 No
Last Message: Good morning I'm Kabelo from Pretoria. I just saw that you guys are launching a test driving with Dj S'bu this coming Saturday what are the requirements?
service_booking_inquiry Assistant 03/19/2026 11:24:11 595bf558-a204-4967-89e4-dd55d1c13644 27725336268@c.us DashNeuraTalk 6 No
Last Message: Thank you for choosing Hatfield VW Braamfontein! I have forwarded your details to my Service Manager who will assist with a {customer request}.
service_booking_inquiry User 03/19/2026 11:23:32 c6937718-6f7e-4ca3-8ea3-0708bfccbdf7 27727775148@c.us DashNeuraTalk 10 No
Last Message: Discuss vehicle maintenance
introduction User 03/19/2026 11:21:47 58461c6a-3abd-4d90-98e7-090697c8bb86 27828065497@c.us DashNeuraTalk 9 No
Last Message: But the dealership promised me plastic floor maths but have not yet received
service_booking_inquiry Assistant 03/19/2026 11:16:00 f31f4c5f-b532-4913-b37c-c6f50f411003 27732167393@c.us DashNeuraTalk 2057 No
Last Message: Thank you for choosing Omoda Jaecoo Fourways! I have forwarded your details to my Service Manager who will assist with a {customer request}.
introduction User 03/19/2026 11:13:14 ef7bf0ea-fa29-4248-8586-e2c6520a0287 27825931883@c.us DashNeuraTalk 3059 No
Last Message: It’s been 6 months, you’re right
introduction Assistant 03/19/2026 11:12:10 abe256ed-621b-4851-9b77-c19f0797ab92 27721336239@c.us DashNeuraTalk 4077 No
Last Message: • Purchase a vehicle • Book a service appointment
introduction Assistant 03/19/2026 11:07:49 fdec5140-4a54-4313-b045-847a2a8a5ebd 27765625720@c.us DashNeuraTalk 9 No
Last Message: "<END>"
introduction Assistant 03/19/2026 11:06:25 cb850f8e-6d3b-4ab6-8de4-15f1ce17e033 27676775974@c.us DashNeuraTalk 7 No
Last Message: "Please accept my apologies. Let me get my team to investigate and revert asap."
service_booking_inquiry User 03/19/2026 11:04:00 6669a04f-5bb1-4cee-81c8-5f1b10132f77 27730578589@c.us DashNeuraTalk 22 No
Last Message: But the problem is I haven't received my lockbook
service_booking_inquiry Assistant 03/19/2026 11:02:50 f2577a5b-7d88-4245-9326-c1e4e15f6708 27718088676@c.us DashNeuraTalk 7 No
Last Message: ## Step 1: Set Intent
service_booking_inquiry Assistant 03/19/2026 11:02:07 225e2fee-460e-40b0-a6e4-a46e094048a9 27722014049@c.us DashNeuraTalk 22 No
Last Message: Thank you for choosing Mazda Pinetown! I have forwarded your details to my Service Manager who will assist with a {customer request}.
introduction Assistant 03/19/2026 11:00:58 771897a3-4d4d-4ebd-9482-0e1a42f55324 27829742631@c.us DashNeuraTalk 15 No
Last Message: <END>
introduction Assistant 03/19/2026 11:00:56 5a7ebe45-b82b-4b82-b2da-2fa952c36501 27630968631@c.us DashNeuraTalk 20 No
Last Message: I'm Hank from Ford Fourways, your world-class sales assistant for today! • Purchase a vehicle • Book a service appointment
service_booking_inquiry Assistant 03/19/2026 10:58:11 6c31cc47-0fc5-44a7-852e-92d08cf5d83f 27738315789@c.us DashNeuraTalk 46 No
Last Message: <END>
introduction Assistant 03/19/2026 10:57:37 810a3bcd-6e3d-444f-9c8b-328163da0469 27711897349@c.us DashNeuraTalk 3060 No
Last Message: I’m Hank from Honda Pietermaritzburg, your world-class sales assistant for today! Welcome to Honda Pietermaritzburg. How may we assist you today? • Purchase a vehicle • Book a service appointment